Privacy Policy

When you request a quote or contact us, we collect the details you provide: your name, phone number, email address, service address, ZIP code, the type of service you need, urgency, ownership status, and any notes you share about the problem.

When a contractor applies to join our network, we collect company and contact details, license and insurance information, service areas, and a company description.

We also collect basic technical information such as the pages you visit and how you found the site, used to improve our service and measure marketing performance.

Home Comfort Connect is a lead-generation and dispatch platform. We use your information to qualify your request, match you with an independent HVAC contractor in your area, and coordinate the booking and completion of service.

For contractors, we use your information to review your application, assign leads, track job status, and calculate and settle the platform commission on completed work.

When you submit a quote request, your contact and service details are shared with the independent contractor assigned to your job so they can contact you and perform the work.

We do not sell your personal information. We may share limited data with trusted service providers that help us operate the platform (for example analytics and email delivery), under agreements that protect your information.

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how visitors use the site. You can control cookies through your browser settings; disabling them may limit some features.

We keep lead and job records for as long as needed to provide the service, settle commissions, and meet legal or tax obligations. You may ask us to delete your information at any time, subject to those obligations.

You can request access to, correction of, or deletion of the personal information we hold about you. To make a request or ask a question about your data, contact us using the information below.

We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

Our services are intended for adults. We do not knowingly collect information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

We may update this privacy policy from time to time. We will post any changes on this page and update the date at the top.